Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we collect:

• Name, email address, and phone number
• Date of birth and nationality
• Government-issued identification documents
• Proof of address and financial information
• Trading experience and investment objectives

Trading and Financial Data

We collect information related to your trading activities:

• Account balances and transaction history
• Trading positions and performance metrics
• Copy trading preferences and settings
• Payment method information (encrypted)
• Risk management parameters

Technical Information

We automatically collect technical data when you use our platform:

• IP address and device information
• Browser type and operating system
• Login timestamps and session data
• Website usage patterns and preferences
• Mobile device identifiers

2. How We Use Your Information

Service Provision

• Process and execute trading orders
• Facilitate copy trading between users
• Provide account management and customer support
• Generate trading reports and analytics
• Process deposits and withdrawals

Legal and Regulatory Compliance

• Verify your identity and prevent fraud
• Comply with anti-money laundering (AML) requirements
• Meet know-your-customer (KYC) obligations
• Report suspicious activities to authorities
• Maintain regulatory records

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Personalize user experience
• Conduct research and analytics
• Ensure platform security and stability

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing and banking services
• Identity verification and compliance checks
• Cloud computing and data storage
• Customer support and communication
• Marketing and analytics services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Respond to claims of illegal activity
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

4. Data Security

We implement industry-leading security measures to protect your information:

Technical Safeguards

• 256-bit SSL encryption for all data transmissions
• Advanced firewall and intrusion detection systems
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure data centers with 24/7 monitoring

Administrative Safeguards

• Strict access controls and employee background checks
• Regular security training for all staff members
• Incident response and breach notification procedures
• Data minimization and need-to-know policies
• Third-party security assessments

5. Data Retention

We retain your information for different periods depending on the type of data:

Account Information

• Personal details: Retained while your account is active plus 7 years after closure
• KYC documents: Retained for 5 years after account closure as required by regulation
• Trading history: Retained for 7 years for regulatory compliance
• Communication records: Retained for 3 years

Technical Data

• Server logs: Retained for 12 months
• Website analytics: Anonymized after 26 months
• Security logs: Retained for 3 years
• Cookies: Expire after periods specified in our cookie policy

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Data Subject Rights

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests

Communication Preferences

• Opt out of marketing communications
• Customize notification settings
• Update communication preferences
• Choose preferred contact methods

7. International Data Transfers

As a global platform, we may transfer your information internationally. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for transfers to approved countries
• Binding Corporate Rules for intra-group transfers
• Certification schemes and codes of conduct
• Regular compliance monitoring and assessments

All international transfers comply with applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Authentication and account access
• Security and fraud prevention
• Platform functionality and preferences
• Load balancing and performance optimization

Analytics and Performance

• Usage statistics and user behavior analysis
• Performance monitoring and optimization
• A/B testing and feature development
• Error tracking and bug reporting

Marketing and Personalization

• Targeted advertising and content delivery
• Cross-device tracking and attribution
• Social media integration
• Email campaign effectiveness

You can manage your cookie preferences through your browser settings or our cookie preference center.

9. Third-Party Services

Our platform integrates with various third-party services:

Financial Services

• Licensed brokers and liquidity providers
• Payment processors and banks
• Credit reporting agencies
• Fraud prevention services

Technology Partners

• Cloud infrastructure providers
• Analytics and monitoring tools
• Customer support platforms
• Marketing and communication services

These third parties are contractually bound to protect your information and use it only for specified purposes.

10. Changes to This Policy

We may update this privacy policy from time to time. When we make changes:

• We'll notify you via email or platform notification
• The updated policy will be posted on our website
• We'll update the "Last modified" date at the top
• Material changes will include a prominent notice
• You'll have the opportunity to review and accept changes

Continued use of our services after policy updates constitutes acceptance of the new terms.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: